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Consumer Code

Buying a new-build home gives peace of mind. We have signed up to the Consumer Code for Builders and our homes come with a ten-year warranty.

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The code

The Consumer Code for Home Builders ('the Code') was developed by the home-building industry to make the home buying process fairer and more transparent for purchasers.

Buying a brand new home is an exciting time. But with a new home being one of the largest investments you’re likely to make, it’s important that you understand the process, what you’re buying and what help is available should problems arise.

Designed for you

The Code is designed to help you understand what levels of service to expect from your home builder, feel fully informed about your purchase and know your consumer rights before and after you move in. In the unlikely event that problems arise, a speedy, free dispute resolution scheme is available to deal with complaints about breaches of the Code.

For more information on The Code, visit www.consumercode.co.uk

You're covered

Our new homes come complete with either an NHBC or Premier 10-year warranty. These insurance backed policies are especially designed for newly-built homes and offer you long term protection for your purchase.

You'll be able to rest easy knowing you have insurance protection should unexpected defects appear in your property. You'll be covered for the first two years against any defects due to the NHBC standards not being followed. During the next eight years the warranty provides you with cover against major damage from structural or drainage defects.

For more information on our warranties visit

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Keen to find out more?

Whether you’d like to book a viewing or simply have a quick introductory chat, our helpful advisory team would love to hear from you.

Get in touch